ai operation and project manager.

• Understanding of the project lifecycle.
• Business Transformation Frameworks and best practice techniques.
• Agile / scrum methodologies of project delivery.
• Understanding of key activities for Change Adoption.
• Knowledge of project management tools such as Clarity/ JIRA/ MS Project.
• Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders.
• Domain knowledge on any of the following: Retail Banking, Commercial Banking, Risk, Compliance, Payments &understanding of the purpose, value, culture and fundamentals of Compliance Transformation.
• Given a majority of projects are Hong Kong/ China/ Taiwan facing, ability to speak/understand Chinese – Mandarin / Cantonese is a must.

skills and experience required.

• Relevant experience on complex projects across countries or regions.
• Organizational skills and ability to pick up work right away.
• Understanding of banking and/or financial services industry and/or shared services organizations.
• Delivering significant change and collaboration with stakeholders across locations.
• Ability to interact and influence stakeholders at appropriate level.
• Self-driven approach.
• Problem solving ability with adherence to deadlines and tight timeliness.
• Experience in project tracking (setting up project plan, managing risk and issue log, reporting and governance).
• Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user.
• Experience with transformation changes Design & Initiation (D&I) are an advantage.
• Capabilities