director of overseas e-commerce platform operation.

• Platform Operations Management:
  • Lead and manage the daily operations of our overseas e-commerce platforms, ensuring high availability, performance, and security.
  • Collaborate with cross-functional teams (IT, Marketing, Supply Chain) to implement new features, enhancements, and optimizations.
  • Monitor key performance indicators (KPIs) such as site traffic, conversion rates, customer satisfaction, and overall platform health.
  • Develop and execute strategies to mitigate risks and address operational challenges in various international markets.
• Product Packaging Strategy:
  • Oversee the creation and implementation of product packaging strategies that align with international shipping regulations, sustainability goals, and brand identity.
  • Work closely with product development, design, and supply chain teams to ensure packaging meets all technical specifications, enhances product presentation, and minimizes costs.
  • Conduct market research to stay abreast of industry trends, new materials, and innovative packaging solutions.
  • Evaluate the effectiveness of packaging strategies through customer feedback and performance metrics, and iterate as necessary.
• International Market Expansion:
  • Identify and analyze new international markets for expansion, considering cultural nuances, consumer preferences, and competitive landscapes.
  • Develop and execute localized marketing and operational plans to effectively enter and grow in new markets.
  • Coordinate with local partners, distributors, and third-party sellers to ensure successful market entry and ongoing operations.
• Team Leadership & Development:
  • Build, mentor, and lead a high-performing team of platform operators, packaging specialists, and international market analysts.
  • Foster a collaborative and inclusive work environment that encourages innovation, continuous learning, and personal growth.
  • Set clear objectives, provide regular feedback, and ensure team members are equipped with the necessary resources and training to succeed.

skills and experience required.

• Bachelor’s degree in Business Administration, Marketing, Supply Chain Management, or a related field. Master’s degree is a plus.
• Minimum of 8 years of experience in e-commerce, with a focus on international markets and/or product packaging.
• Proven leadership skills and experience managing cross-functional teams in a fast-paced environment.
• Strong analytical skills and proficiency in using data to drive decision-making.
• Excellent communication and negotiation skills, with the ability to work effectively across cultures and time zones.
• Familiarity with e-commerce platforms (e.g., Amazon, eBay, Alibaba), international shipping regulations, and packaging standards.
• A passion for sustainability and a commitment to reducing environmental impact through innovative packaging solutions.