iries around Payments(EUR,USD, MCCY), Balances, Regulatory Issues and other investigations as requested.
Client setup, training and maintenance for cash products including documentation to ensure a seamless process flow from implementation to regular after-sales service. Active handling of Due Diligence inquiries received from the Compliance teams in Deutsche Bank, approach the involved clients, securing all deadlines are met. Accurate use of the Client Service tracking system, to systematically analyze the clients activities/inquiries including the preparation of respective reports for presenta-tion to the clientsHandling of the internal fee and billing scheme.Entertaining inquires on trade finance. Ad hoc support required by the manage.
skills and experience required.
- Recognized university degree and 3 - 5 years of equivalent banking experience；
- Previous experience on customer service with knowledge of correspondent banking and Trade Finance experience is preferred；
- Excellent interpersonal skill and analytical skills,a proactive and fast learner；
- Accuracy, diligence and the ability to deliver high quality results within tight deadlines Very good sense of risk awareness and ability to work independently Excellent team player with strong work ethics；
- Communicates in a clear, accurate, persuasive and confident manner Fluent communication skills in written and spoken English and Mandarin。
