Responsible for creating and implementing brand and PR communication strategy and implementation plans based on global corporate strategy as well as local business needs to build
Acts as the brand’s spokesperson with media relations and KOLs in China, formulates and implements public relations plan, selects and manages communications with external agencies, as well as develops other non-campaign activities for more brand exposures.
In charge of providing direction for the brand, providing guidance, templates and other collaterals/seasonal gifts, and advising internal and external stakeholders on issues relevant to the brand.
Work with agencies to provide daily/weekly media and social listing summary and recommendation, and also on monthly media insights analysis or special topics
Able to write speeches for organizational leaders, prepare articles for corporate intro /newsletters or campaigns for internal brand building
Develop and implement crisis communications advices as needed, and flexible to work out of
normal working hours to coordinate with global team
skills and experience required.
Bachelor’s or master’s degree either in Commerce, Marketing, Advertising, Communication, Finance, or any related field.
7+ year working experience in brand marketing and PR, advertising/media agencies or any related field, experiences in cross-border/payment industry is a big plus. (ecommerce marketplace platform, logistics, payments)
Fluent written and spoken English is required.
Highly motivated, well organized, detail-oriented, creative, and possess good verbal and written communication skills.
Must be able to multi-task, do media research and analyze viewpoints effectively, prioritize and influence stakeholders; understand the target market and its dynamics.
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about the company. Internet
about the team. PR
about the job.
Responsible for creating and implementing brand and PR communication strategy and implementation plans based on global corporate strategy as well as local business needs to build
Acts as the brand’s spokesperson with media relations and KOLs in China, formulates and implements public relations plan, selects and manages communications with external agencies, as well as develops other non-campaign activities for more brand exposures.
In charge of providing direction for the brand, providing guidance, templates and other collaterals/seasonal gifts, and advising internal and external stakeholders on issues relevant to the brand.
Work with agencies to provide daily/weekly media and social listing summary and recommendation, and also on monthly media insights analysis or special topics
Able to write speeches for organizational leaders, prepare articles for corporate intro /newsletters or campaigns for internal brand building
Develop and implement crisis communications advices as needed, and flexible to work out of
normal working hours to coordinate with global team
...
skills and experience required.
Bachelor’s or master’s degree either in Commerce, Marketing, Advertising, Communication, Finance, or any related field.
7+ year working experience in brand marketing and PR, advertising/media agencies or any related field, experiences in cross-border/payment industry is a big plus. (ecommerce marketplace platform, logistics, payments)
Fluent written and spoken English is required.
Highly motivated, well organized, detail-oriented, creative, and possess good verbal and written communication skills.
Must be able to multi-task, do media research and analyze viewpoints effectively, prioritize and influence stakeholders; understand the target market and its dynamics.
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about the company.Internetabout the team.AIabout the job.1. Auto-Service Efficiency and Quality Management:Lead and manage overall auto-service efficiency and quality of auto-service delivery with a strong focus on Instant Message (IM), Call, and Email channels.Drive improvements in auto-service coverage and First Contact Resolve (FCR) rate to ensure prompt and effective resolution of customer inquiries and issues.2. Customer Effort and Satisfaction Improv
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