about the company.
Internet
about the team.
AI
about the job.
1.Responsible for the establishment, maintenance, and improvement of the department's quality management system, as well as for the enhancement of customer experience.
2.Responsible for formulating quality standards according to business with improvement plans.
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3.Communicate with relevant stakeholders on issues identified in quality management, such as service, product, and procedure, and provide insights and suggestions to drive quality improvement.
4.Participate in quality-related projects, including planning, progress tracking, and result reporting.
5.Assist in monitoring and improving AI service quality from dimensions such as accuracy and reliability to ensure that AI services meet business expectations.
skills and experience required.
1. Full-time bachelor's degree or above.
2.3-5 years' experience in operation management or project management, those who have tourism industry background are preferred.
3. Proficiency in both verbal and written English.
4.Excellent data mining and analysis ability.
5.Strong logical thinking ability and communication skills, can communicate, and negotiate with both internal and external departments.
6.Have a good team spirit and be able to withstand high-intensity work pressure.
