client relationship specialist

Responsibilities:
- Act as project delivery member or assistant in medium/small sized benefit related project, e.g. benefit survey, research, benchmarking/review, analysis and design, etc., to manage project timeline, deliverables, project quality, etc. Help to manage client relationship and communication on project basis. Can solve ongoing client and vendor issues independently
- Conduct data analysis, documentation to support employee benefit type project (e.g. benefit review and design) according to project objective/needs.
- Provide insights input and reports draft on project delivery. Provide support to other internal projects to support business operation as appropriate.
- Work with consultants to research and develop the relevant consulting knowledge and skills. Involve in product improvement and development. Contribute to operational streamlining and optimization.
- Manage commission collection and accounts receivables (AR).
 

Requirements:
- Bachelor or Master Degree preferably in, Human resources, Actuarial studies, Applied Psychology, Industrial/Organizational Psychology, Management, Statistics discipline etc.
- Knowledge with employee benefit and compensation.
- Strong project management skill.
- The desire to work in a team environment with a proven ability to be an effective team player.
- Ability to prioritize and handle multiple tasks in a demanding work environment.
- Good communication skills in both written and spoken Chinese and English.
- Highly proficient computer skills.