about the team.
- The success of Wealth and Personal Banking has allowed us to build on our position as one of the world’s largest and fastest growing wealth franchises. Significant effort has already been made towards the WPB strategy to deliver exceptional products, service, and experiences to our customers.
about the job.
- Defines requirements management processes and designs detailed business solutions and structures based on business requirements; challenges business intent in a constructive manner
- Identifies areas of impact on the target operating model and designs activities to mitigate impact
- Manages requirements traceability through design and delivery
- Utilises financial skills to develop a high level business case, considering investment and high level benefits
- Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues)
- Manages the change audience through the commitment curve with communications, training and development
- Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost)
- Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope
- Supports project or programme resourcing activities
- Allocates tasks and objectives to other analysts on a project or programme
skills and experience required.
- Ability to read/type and speak in Chinese is crucial - Mandarin and Cantonese.
- Rich knowledge in the insurance domain.
- Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques
- A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery
- Outstanding understanding of HSBC Group structures, processes and objectives
- Very strong knowledge of the external environment –regulatory, political, competitors etc.
- Basic Business reengineering knowledge Business analysis, requirements gathering and design techniques
- Change management and implementation management techniques and approaches
