YOUR CHALLENGES
• Responsible for specification for new product developments and existing product improvements.
• Responsible for local customer support during New Product Introduction (NPI).
• Responsible for execution and support of experiments e.g. test valves at customer site.
• Provide accurate and precise answers to application related technical customer requests.
• Reliable technical contributor in projects for both headquarters and customer. Voice of headquarters project team in customer projects. Voice of customer in product development projects.
• Takes technical decisions together with customer based on general BU guidelines. Detail consultation with HQ not in every case required.
• Identify Enduser/OEM technical roadmaps and communicate to Product Managers.
• Support Product Managers in defining actual and future product requirements in order to protect and increase the share of wallet for Group worldwide.
• Research on a certain market. Be clear about its roadmap or generation upgrading. Identify our products’ opportunities and challenge from it.
• Frequently communicate with HQ Engineering Team for alignment on latest product roadmap.
• Support complex technical escalations at customers in cooperation with responsible Product Manager.
• Support the sales entities of Group in customer acquisition and negotiations, and proactively drive the product specification process.
• Contributes to the application engineering network
• Carefully monitor competitor landscape, run competition analysis and work out competitive advantage
YOUR COMPETENCES
• University degree in Mechanical, Electrical, Automation, Microelectronics or Vacuum related engineering disciplines.
• Solid experience in vacuum engineering, IC process or facility in OEM company or Fab.
• Technical skills in the field of the customer processes, valve applications or platforms.
• Awareness of on-time delivery, quality, and meeting commitments.
• Ability to work in matrix organization.
• Ability to troubleshoot and solve complex engineering and technical product issues using sound judgment
• Ability to work independently, and especially comfortable with customers
• Ability to manage multiple projects at one time
• Strong team player
• Computer literacy with confidence in using Windows programs - Excel, Word, and PowerPoint
• Ability to read mechanical drawings.
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